Bondi Bowls Privacy Policy

Last updated: October 26, 2026

Bondi Bowls (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit bondibowls.com, place an order, participate in our loyalty program, contact us, or use the Bondi Bowls mobile app when available.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information: Your name, email address, telephone number, and delivery or billing address when you provide them.

  • Order information: Items purchased, order preferences, transaction details, selected location, and order history.

  • Loyalty information: Information used to identify your loyalty account, track points, and provide rewards.

  • Communications: Information you submit through forms, customer service requests, feedback, or other messages.

  • Website and technical information: IP address, browser and device information, pages visited, and information collected through cookies or similar technologies.

Payment information is processed through payment providers such as Square. Their handling of payment information is subject to their privacy policies.

How We Use Information

We use personal information to:

  • Process payments and fulfill orders.

  • Manage loyalty participation and rewards.

  • Provide customer support and respond to inquiries.

  • Send order confirmations and service updates.

  • Send promotional communications when permitted by law and according to your preferences.

  • Understand and improve our website and services.

  • Protect against fraud, maintain security, and meet legal obligations.

How We Share Information

We may share relevant information with:

  • Service providers: Companies that support website hosting, payments, ordering, loyalty, communications, and other business functions.

  • Participating Bondi Bowls locations: The location handling your order or customer service request.

  • Delivery providers: When needed to fulfill a delivery order you request.

  • Legal and professional recipients: When required by law or reasonably necessary to protect rights, investigate fraud, or respond to legal proceedings.

  • Business transaction participants: In connection with a merger, acquisition, or transfer of business assets, subject to applicable protections.

Square and Squarespace

Our website is hosted by Squarespace, which processes technical and website usage information to provide its services.

We use Square for services such as payments, online ordering, and loyalty. Depending on the feature, Square may process information on our behalf or under its own privacy notice.

You can learn more here:

Other websites and services you access through our links have their own privacy policies.

Cookies

Our website and connected services may use cookies and similar technologies to operate, remember preferences, and understand website usage.

You can manage cookies through your browser and any cookie preference controls available on our website. Disabling certain cookies may affect how features work.

Your Choices and Privacy Requests

You can unsubscribe from promotional emails using the unsubscribe link in the message. For text messages that support it, reply STOP to opt out. Service-related communications may continue when necessary.

Depending on where you live and applicable law, you may have rights to access, correct, obtain a copy of, or delete personal information, and to opt out of certain uses or disclosures.

To submit a privacy request, email bailey@bondibowls.com. We may need to verify your identity before fulfilling a request. You will not be discriminated against for exercising applicable privacy rights.

Data Retention and Deletion

We retain personal information for as long as reasonably necessary to provide services, maintain transaction and business records, resolve disputes, prevent fraud, and meet legal requirements.

To request deletion of personal information held by Bondi Bowls, email bailey@bondibowls.com with the subject “Privacy Deletion Request.” Include the email address or telephone number associated with your orders or loyalty account. Do not send payment card details.

We will assess and fulfill requests as required by applicable law. Some records may need to be retained for legal, tax, accounting, security, or fraud-prevention purposes. Information held independently by Square or another provider may require a separate request to that provider.

Security

We use reasonable administrative and technical safeguards designed to protect personal information. No electronic system or method of transmission is completely secure.

Children’s Privacy

Our online services are intended for a general audience and are not directed to children under 13. If you believe a child under 13 has provided us with personal information, contact us so we can investigate and take appropriate action.

Changes to This Policy

We may update this policy as our services or practices change. Updates will appear on this page with a revised date. We will provide additional notice when required by law.

Contact Us

Bondi Bowls
Website: https://bondibowls.com
Email: operations@bondibowls.com